REFUND POLICY
We want you to feel confident with your purchase. If you are unsatisfied for any reason, please contact us within fourteen days of receiving your order and we will help you with a return or refund.
Eligibility
Items must be unused, in original packaging and in the same condition that you received them. For hygiene reasons, certain items may not be eligible once opened. Please contact us for clarification.
Return process
Email us with your order number and details. We will provide instructions for the return. Once the item is received and inspected, we will issue your refund or exchange.
Non returnable items
Consumables or items opened for personal use may not qualify for returns due to hygiene and safety regulations.
Refund timeline
Refunds are processed back to your original payment method. Processing time varies depending on your bank or payment provider.